Instruments FAQ's

Frequently asked questions and other information about your product

Dear Customer

Search the Frequently Asked Questions. 
If you cannot find answer to your question please contact us at
Instrument Support or contact us at service@adaltis.net 
For Phem Family / Hemo One contact at pchem.service@adaltis.net

We will respond within 24 business hours, Monday to Friday, excluding holidays.

Eclectica TiCA

General Questions for Eclectica TiCA

Refer to section 7 ‘Product Guide’ and check the document ‘Starting up needs to run a test’.

Or contact the Customer Care Centre via info@adaltis.net

It is available an excel sheet that will help you to estimate the cost per test based on the reagents/kits costs, and in the same sheet you can verify the estimation of consumption for each reagents. (Download File)

Indicative unpacked:

  •   60 kg
  •   70 x 66 x 59 length x depth x height (cm)

Indicative packed:

  •   100 kg
  •   1 box: 83 x 81 x 89  length x depth x height (cm)

Logistic details available via order@adaltis.net