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Search the Frequently Asked Questions.
If you cannot find answer to your question please contact us at
Instrument Support or contact us at firstname.lastname@example.org
For Phem Family / Hemo One contact at email@example.com
We will respond within 24 business hours, Monday to Friday, excluding holidays.
Refer to section 7 ‘Product Guide’ and check the document ‘Starting up needs to run a test’.
Or contact the Customer Care Centre via firstname.lastname@example.org
It is available an excel sheet that will help you to estimate the cost per test based on the reagents/kits costs, and in the same sheet you can verify the estimation of consumption for each reagents. (Download File)
Test-Tubes 75x12 mm
Logistic details available via email@example.com